FAQs

Our professional service team can help you with easy delivery and assembly. They take care of transport and assembly and are trained in handling our products so you can be sure that your furniture is assembled correctly. Our delivery services include removal of packaging, expert assembly and placement of furniture in the desired position in your house.


Our normal delivery time is 21 days from the date of order. We will give a call a day prior to delivery.


Shipping is currently only available in Bangalore. In case of other cities please contact our store at 080-65473782.


Shipments are free of charge. When you enter a pin-code in the address field while ordering a product, it will indicate whether we ship to your pin-code or not.


We give a warranty only on manufacturing defects. Defects on delivery will be replaced within six days free of charge.


At designstore, as much as we care about design, we are extremely conscious of the materials we use. We use high quality material that combine design sustainability with modern production processes. We have an in-house capability for composite technologies – board, wood, sheet metal, mild steel, stainless steel, painting and polishing, upholstery which makes us extremely efficient to create a complete furniture system.


Designed by us, customized by you – that’s what the Designstore represents. You can choose from our extensive range of furniture and make changes if you like. These changes include colour in wood finish between mahogany, teak and natural and choice of fabric.


We only process through online payment/bank transfer. We do not accept cash on delivery.


We only take products with manufacturing defects and replace within six days. There is no return.


Our merchants start processing the order as soon as they get intimation from us and hence orders once confirmed cannot be cancelled.


To know your status, you can call us at 080-65473782. Our team member will talk to you personally and update you.